Support
Need help with Easy Fitness Booking? We're here to assist you.
Contact Us
Email us at support@easyfitnessbooking.com for:
- Questions about the platform
- Bug reports (include screenshots if possible)
- Feature suggestions
- Usability feedback
Before Contacting Support
Many questions can be answered quickly by checking our documentation:
- General FAQ - Common questions and answers
- Billing FAQ - Payment and membership questions
- Booking FAQ - Scheduling questions
- Account FAQ - Login and profile questions
Contact Your Gym
For most questions, your gym is the best first contact:
- Membership questions - Pricing, packages, renewals
- Scheduling issues - Trainer availability, time preferences
- Billing inquiries - Charges, refunds, invoices
- Account changes - Email updates, profile changes
Your gym can resolve most issues directly and knows your specific membership details.
Technical Support
For technical issues with the Easy Fitness Booking platform:
Common Technical Issues
| Issue | Try This |
|---|---|
| Can't log in | Reset your password or clear browser cache |
| Page won't load | Try a different browser or check internet connection |
| Booking not working | Ensure you have available sessions |
| Error message | Note the message and email us at support@easyfitnessbooking.com |
Reporting a Bug
When reporting issues to support@easyfitnessbooking.com, please include:
- What you were trying to do
- What happened instead
- Any error messages you saw
- Your browser and device type
- Screenshots if possible
System Status
Check if there are any known issues or scheduled maintenance affecting the system.
Resources
Feature Guides
Role-Specific Help
Quick Tips
- Check the FAQ first - Your question may already be answered
- Contact your gym - They can help with most account-specific issues
- Email us - Send questions, screenshots, and bug reports to
support@easyfitnessbooking.com
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