Skip to main content

Support

Need help with Easy Fitness Booking? We're here to assist you.

Contact Us

Email us at support@easyfitnessbooking.com for:

  • Questions about the platform
  • Bug reports (include screenshots if possible)
  • Feature suggestions
  • Usability feedback

Before Contacting Support

Many questions can be answered quickly by checking our documentation:

Contact Your Gym

For most questions, your gym is the best first contact:

  • Membership questions - Pricing, packages, renewals
  • Scheduling issues - Trainer availability, time preferences
  • Billing inquiries - Charges, refunds, invoices
  • Account changes - Email updates, profile changes

Your gym can resolve most issues directly and knows your specific membership details.

Technical Support

For technical issues with the Easy Fitness Booking platform:

Common Technical Issues

IssueTry This
Can't log inReset your password or clear browser cache
Page won't loadTry a different browser or check internet connection
Booking not workingEnsure you have available sessions
Error messageNote the message and email us at support@easyfitnessbooking.com

Reporting a Bug

When reporting issues to support@easyfitnessbooking.com, please include:

  1. What you were trying to do
  2. What happened instead
  3. Any error messages you saw
  4. Your browser and device type
  5. Screenshots if possible

System Status

Check if there are any known issues or scheduled maintenance affecting the system.


Resources

Feature Guides

Role-Specific Help


Quick Tips
  • Check the FAQ first - Your question may already be answered
  • Contact your gym - They can help with most account-specific issues
  • Email us - Send questions, screenshots, and bug reports to support@easyfitnessbooking.com

Ready to streamline your gym?

Start managing bookings, personal training, and memberships in minutes.

Start Your Free Trial →

No credit card required