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User Management

Easy Fitness Booking handles users, roles, and permissions for your gym.

User Roles

Role Overview

RoleDescriptionTypical Use
OwnerFull system accessGym owners
AdminManagement accessGym managers
TrainerSchedule & client accessPersonal trainers
StaffBasic operationsFront desk
MemberBooking accessGym members

Role Permissions

Each role has specific capabilities:

Owner

  • All permissions
  • Billing and payment settings
  • User role management

Admin

  • User management
  • Report access
  • Membership management

Trainer

  • Own schedule management
  • Client session tracking
  • View assigned members

Staff

  • Member check-in
  • Basic booking operations
  • View schedules

Member

  • View own profile
  • Book sessions
  • View own membership

Adding Users

Inviting New Users

  1. Navigate to User Management
  2. Click Add User
  3. Enter email address
  4. Select role
  5. Send invitation

The user receives an email to complete their account setup.

Bulk Import

For adding multiple users:

  1. Prepare a CSV file with user information
  2. Navigate to Import Users
  3. Upload the file
  4. Review and confirm

Managing Users

User Profiles

Each user profile contains:

  • Contact information
  • Role assignment
  • Membership details (for members)
  • Activity history

Searching Users

Find users quickly with:

  • Name search
  • Email search
  • Role filter
  • Status filter

Editing Users

To modify a user:

  1. Find the user in the list
  2. Click to view profile
  3. Make changes
  4. Save

First-Time Setup

Configurable Onboarding

Gym owners can configure what new members must complete:

  • Profile information fields
  • Required documents
  • Waiver signatures
  • Health questionnaires

Setup Flow

When members first log in:

  1. Complete required profile fields
  2. Review and sign documents
  3. Set up payment method (if required)
  4. Access the full system

Security

Password Policies

  • Secure password requirements
  • Password reset via email
  • Account lockout protection

Access Control

  • Role-based permissions
  • Gym-specific isolation
  • Audit logging

Best Practices

User Management Tips
  • Use appropriate roles - Don't give more access than needed
  • Keep information current - Regularly verify contact details
  • Review inactive accounts - Clean up users who've left
  • Document policies - Clear guidelines for staff

Troubleshooting

User can't log in

  • Check if account is active
  • Verify email address
  • Reset password if needed

Missing permissions

  • Review role assignment
  • Check if role has required access

For assistance, contact support.

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