User Management
Easy Fitness Booking handles users, roles, and permissions for your gym.
User Roles
Role Overview
| Role | Description | Typical Use |
|---|---|---|
| Owner | Full system access | Gym owners |
| Admin | Management access | Gym managers |
| Trainer | Schedule & client access | Personal trainers |
| Staff | Basic operations | Front desk |
| Member | Booking access | Gym members |
Role Permissions
Each role has specific capabilities:
Owner
- All permissions
- Billing and payment settings
- User role management
Admin
- User management
- Report access
- Membership management
Trainer
- Own schedule management
- Client session tracking
- View assigned members
Staff
- Member check-in
- Basic booking operations
- View schedules
Member
- View own profile
- Book sessions
- View own membership
Adding Users
Inviting New Users
- Navigate to User Management
- Click Add User
- Enter email address
- Select role
- Send invitation
The user receives an email to complete their account setup.
Bulk Import
For adding multiple users:
- Prepare a CSV file with user information
- Navigate to Import Users
- Upload the file
- Review and confirm
Managing Users
User Profiles
Each user profile contains:
- Contact information
- Role assignment
- Membership details (for members)
- Activity history
Searching Users
Find users quickly with:
- Name search
- Email search
- Role filter
- Status filter
Editing Users
To modify a user:
- Find the user in the list
- Click to view profile
- Make changes
- Save
First-Time Setup
Configurable Onboarding
Gym owners can configure what new members must complete:
- Profile information fields
- Required documents
- Waiver signatures
- Health questionnaires
Setup Flow
When members first log in:
- Complete required profile fields
- Review and sign documents
- Set up payment method (if required)
- Access the full system
Security
Password Policies
- Secure password requirements
- Password reset via email
- Account lockout protection
Access Control
- Role-based permissions
- Gym-specific isolation
- Audit logging
Best Practices
User Management Tips
- Use appropriate roles - Don't give more access than needed
- Keep information current - Regularly verify contact details
- Review inactive accounts - Clean up users who've left
- Document policies - Clear guidelines for staff
Troubleshooting
User can't log in
- Check if account is active
- Verify email address
- Reset password if needed
Missing permissions
- Review role assignment
- Check if role has required access
For assistance, contact support.
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