Membership Management

Manage personal training packages and billing with Easy Fitness Booking's membership system.

Overview

The membership system allows gym owners to:

• Create PT packages with defined session counts
• Set pricing and expiration rules
• Process payments through Stripe
• Track member session balances

Creating Membership Types

Package Configuration

When creating a new membership type:

Field	Description
Name	Display name for the package (e.g., "10 Session Pack")
Description	Details about what's included
Sessions	Number of PT sessions included
Price	Cost of the package
Validity	How long sessions remain valid

Pricing Options

You can configure:

• One-time payment packages
• Session packs (buy in bulk, use over time)
• Custom pricing per package

Managing Member Memberships

Viewing Membership Status

For each member, you can see:

• Current active package
• Sessions remaining
• Expiration date
• Purchase history

Adding Sessions

Gym owners and admins can:

1. Navigate to the member's profile
2. Select Membership
3. Add a new package or adjust session count

Payment Processing

Stripe Integration

Easy Fitness Booking integrates with Stripe for secure payments:

• Members can purchase packages online
• Payments are processed securely
• Receipts are sent automatically

Manual Transactions

For cash or other payment methods:

1. Navigate to the member's profile
2. Add the package manually
3. Record the payment type

Session Tracking

How Sessions Are Used

When a trainer marks a session as complete:

1. Session is deducted from member's balance
2. History is updated
3. Low balance notifications sent (if configured)

Session History

View complete session history including:

• Date and time
• Trainer who conducted the session
• Session notes (if recorded)

Best Practices

Managing Memberships

• Set clear expiration policies - Communicate when sessions expire
• Monitor low balances - Reach out before members run out
• Keep pricing simple - Easy-to-understand packages convert better

Troubleshooting

Common Issues

Member can't see their sessions

• Check that the membership is active
• Verify the package hasn't expired

Payment failed

• Confirm Stripe integration is configured
• Check the member's payment method

For more help, contact support.